Question 1

What does a qualified U.S. commercial HVAC lead cost?

Accepted Answer

A standard qualified U.S. commercial HVAC lead is $4. The prepaid 100-lead option is $350 total ($3.50 per lead, $50 less than 100 standard leads).

Question 2

What makes a lead qualified?

Accepted Answer

A qualified lead must be for a commercial, non-residential building; come from a property manager or facility director who can act as the decision-maker; state a replacement, upgrade, or maintenance need; and include valid contact information. Residential requests, anonymous submissions, duplicate contacts inside 30 days, and leads outside the United States are excluded.

Question 3

Is each lead exclusive?

Accepted Answer

Yes. Each lead is sold to one buyer only.

Question 4

How are purchased leads delivered?

Accepted Answer

Payment adds prepaid credits to your buyer account. When an admin assigns an opportunity to your account, the lead is delivered in your buyer dashboard and by email.

Question 5

How long is the attribution window?

Accepted Answer

The attribution window is 30 days. Duplicate contacts inside that window are excluded.

Question 6

What if a lead has a problem?

Accepted Answer

Contact ApexLead support to submit a dispute within 7 days of lead delivery. Eligible issue types are duplicate, invalid, out-of-scope, or unusable leads.

Question 7

How are credits or refunds handled?

Accepted Answer

Eligible duplicate, invalid, out-of-scope, or unusable lead issues receive a credit or refund under the policy after review. A lead does not guarantee conversion, booked work, or earnings.

Clear answers before you buy.